Delivering improved transparency and better cleaning service performance

fmNet™ is a 24 hour helpdesk support service that is web enabled to provide online tracking of reactive job requests, planned preventative maintenance tasks, compliance documentation, health and safety information and security records. The service desk capabilities include:

Full ISO 9001/14001/18001 compliance
Planned tasks (automatic diary system)
KPI & SLA management
Operative details & training records
Transparent performance measurement
Reactive tasks (response /completion)
SHE & compliance audit trail
Financial systems (quotes & PO’s)
Bar coded time and attendance module
Online password access
Automated progress reports
Handheld job scheduling and and touring job scanning.

fmNet™ helps to deliver value for money, improved transparency and better cleaning service performance.

njc online service desk If you are a property investor or property manager, fmNet™ will make sure your common parts cleaning complies with the RICS code of practice for service charges in commercial property. This will keep tenants happy – and happy tenants are a good investment.

	Tel: 0118 930 4466 or 0207 600 1956
	Email NJC

online, real-time performance measurement and compliance